Emergency Communications
TRUTH.
AS IT HAPPENED
When an emergency call comes in, lives, quite literally, are on the line. Every second counts. You have to get it right, every time.Watch our Video Request a DemoGet It Right Every Time
With emergency communications becoming more complex by the day, and turnover at an all-time high, having the insight and time to focus on staff has never been more essential. That’s where NiCE comes in. As the single system of record for all your data, we give you more time back in your day to engage with staff. And help you get to the truth that’s hidden in your data faster.With the ability to see everything exactly as it happened, and no more unknowns, our automated solutions put the truth at the heart of everything you do. Whether it’s reconstructing incidents, or empowering your telecommunicators to be the best at what they do.In emergency communications there’s no room for compromise. NiCE helps you get it right every time.50%
time savings in incident reconstruction and evidence production
2 times
faster evidence request fulfillment
100%
increase in Quality Assurance evaluation productivity
NiCE Capabilities
Incident Recording & Reconstruction
Record & Reconstruct incidents more thoroughly and fasterLearn moreAutomated Evidence Production
Digitally transform your audio reproduction and sharing processLearn moreAutomated Quality Assurance
Target your QA/QI program on what matters mostLearn moreReal-time Performance Metrics
Rapidly identify issues and opportunities for improvementLearn moreCustomer Success
”We have the Cadillac of NiCE. It feels like a partnership. I don't feel that way about every vendor that I work with.”
Barb Davidson, Director, Ingham County 9-1-1 Central Dispatch, Michigan
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