With emergency communications becoming more complex by the day, and turnover at an all-time high, having the insight and time to focus on staff has never been more essential. As the single system of record for all your data, our NICE Inform solution (part of our Evidencentral platform) gives you more time back in your day to engage with staff, and helps you get to the truth that’s hidden in your data faster.

Time – as a 911 center manager it’s the one thing you lack. You’re stretched thin managing daily operations, QA, staff supervision, fulfilling 911 incident reproduction requests, and more. View this on-demand webinar to learn time-saving tips. Learn how to digitally transform your entire incident reproduction process and improve your efficiency by 50%+ and get more time back in your day.

The Westminster Colorado Police Department Communications division supervisory staff juggle many responsibilities, including incident reproduction requests. Prior to deploying NICE Inform Elite, they’d have to navigate different systems to process requests, a time consuming process. Now they can simply log onto Inform Elite and type in a case number. All recordings are instantly retrieved, and merged into a timeline, along with CAD event data showing when the call came in, and when units were dispatched and arrived on scene. With Inform Elite the center has realized a 50 percent improvement in efficiency and time savings. Supervisors are able to use the time saved to engage with and better support their staff.