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      • eBook: 5 ways to improve 911 staff performance & retentionFind out moreeBook: 5 ways to improve 911 staff performance & retention
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    Real-time 911 Performance Metrics Reporting Dashboards

    A single view of the truth of your 911 operations

    Find Surprises Before They Find You with PSAP Performance Dashboards

    In emergency communications, what you don’t know can hurt you. And others as well. Oversights don’t just impact daily operations, they can endanger lives. Real-time insight into what’s happening in your center, what’s working, what’s not, has never been more important. Unfortunately, these insights are hidden away in a myriad of different systems and data. And not easy to put together. 

    NICE Inform Intelligence Center provides a single automated collection and analysis point for all of your incident data, so you can get to the truth faster. Real-time 911 performance metrics reporting dashboards and metrics give you instant visibility into what's performing and what isn’t. You can even drill down to listen to the actual recordings of incidents to understand what happened, and why. 

    With no more unknowns, you can get out in front of problems, before they get out of hand.

    NICE Evidencentral Inform for Emergency Communications
    Datasheets

    NICE Evidencentral Inform for Emergency Communications

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    eBook: 5 Ways to Improve 911 Staff Performance & Retention
    White Papers

    eBook: 5 Ways to Improve 911 Staff Performance & Retention

    Read now
    Taming 911 Turnover: Strategies for Success
    Webinars

    Taming 911 Turnover: Strategies for Success

    Watch webinar

    More resources

    Contact Us

    NICE’s Evidencentral platform for Public Safety & Justice agencies revolutionizes the way data is managed, from the time an incident happens, until cases are successfully closed and prosecuted.

    Benefits

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    Customer Success

    "You can find reports on anything in NICE Inform Intelligence Center.”

    Kari Morrissey, Asst. Director, Anoka County 911, Minnesota

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    Powered by Evidencentral

    NICE’s Evidencentral platform for Public Safety & Justice agencies revolutionizes the way data is managed, from the time an incident happens, until cases are successfully closed and prosecuted.

    Learn more

    Single View of the Truth

    Consolidates data from multiple systems and calculates metrics

    Always Know What’s Performing

    Across all personnel, agencies and incidents

    Drive Improvements

    Display metrics on TV wallboards and schedule QA evaluations from the dashboard

    Identify Issues and Bottlenecks

    Understand root causes by drilling through metrics to underlying incident data and recordings