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    Digital Transformation of Public Safety & Justice

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      PSAPs’ Finest Honor Roll: Celebrating Kelli Mehaffey, Communications Supervisor, Spokane Regional Emergency Communications

      PSAPs’ Finest Honor Roll: Celebrating Kelli Mehaffey, Communications Supervisor, Spokane Regional Emergency Communications

      Linda Haelsen
      by Linda Haelsen
      October 20, 2025

      Behind every calm voice on the other end of a 911 call is a team that operates with precision, empathy, and strength under pressure — and guiding that team is a supervisor who makes it all possible.

      Read more
      Policing Vision 2025: A Decade of Digital Transformation

      Policing Vision 2025: A Decade of Digital Transformation

      Jamie Wilson
      by Jamie Wilson
      October 17, 2025

      In 2015, the Association of Police & Crime Commissioners and the National Police Chiefs’ Council launched Policing Vision 2025—a bold, forward-looking roadmap designed to transform policing across England and Wales over the next decade.

      Read more
      Enhancing Campus Safety and Clery Act Preparedness with Dispatch QA and Incident Intelligence Solutions

      Enhancing Campus Safety and Clery Act Preparedness with Dispatch QA and Incident Intelligence Solutions

      Linda Haelsen
      by Linda Haelsen
      October 13, 2025

      Colleges and universities carry a dual responsibility: meeting federal Clery Act requirements while protecting the safety and well-being of students, faculty, and staff.

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      PSAPs’ Finest Honor Roll: J. Barbara Harper, Cleveland Division of Police, Bureau of Communications and Property Control

      PSAPs’ Finest Honor Roll: J. Barbara Harper, Cleveland Division of Police, Bureau of Communications and Property Control

      Linda Haelsen
      by Linda Haelsen
      October 2, 2025

      The PSAPs’ Finest Lifetime Achievement Award is reserved for those whose careers have left an indelible mark on the field of public safety communications — individuals whose dedication, leadership, and impact span decades, shaping not only the people they work with but the entire profession.

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      Digital Evidence Management is Reshaping Public Defense—The RAND Study Shows Why It Matters

      Digital Evidence Management is Reshaping Public Defense—The RAND Study Shows Why It Matters

      Linda Haelsen
      by Linda Haelsen
      September 23, 2025

      Have you ever felt like there aren’t enough hours in the day to review all the video, audio, and digital files in your cases? You’re not alone.

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      Unlocking 41,000 Hours: How Technology Could Free Police to Focus on Communities

      Unlocking 41,000 Hours: How Technology Could Free Police to Focus on Communities

      Jamie Wilson
      by Jamie Wilson
      September 18, 2025

      When senior police chiefs in England and Wales say it’s possible to free up 41,000 hours of police time every day to focus on neighbourhood policing and crime prevention, people listen.

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      NiCE Celebrates 20 Years of Honoring 911 Professionals with 2025 PSAPs’ Finest Awards

      NiCE Celebrates 20 Years of Honoring 911 Professionals with 2025 PSAPs’ Finest Awards

      Linda Haelsen
      by Linda Haelsen
      September 3, 2025

      NiCE is proud to announce the winners of its 2025 PSAPs’ Finest Awards, commemorating two decades of honoring the dedicated professionals who form the backbone of emergency response.

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      October 20, 2025

      PSAPs’ Finest Honor Roll: Celebrating Kelli Mehaffey, Communications Supervisor, Spokane Regional Emergency Communications

      Read

      October 17, 2025

      Policing Vision 2025: A Decade of Digital Transformation

      Read

      October 13, 2025

      Enhancing Campus Safety and Clery Act Preparedness with Dispatch QA and Incident Intelligence Solutions

      Read

      October 02, 2025

      PSAPs’ Finest Honor Roll: J. Barbara Harper, Cleveland Division of Police, Bureau of Communications and Property Control

      Read

      September 23, 2025

      Digital Evidence Management is Reshaping Public Defense—The RAND Study Shows Why It Matters

      Read