Find Surprises Before They Find You with PSAP Performance Reporting Dashboards

In emergency communications, what you don’t know can hurt you. And others as well. Oversights don’t just impact daily operations, they can endanger lives. Near real-time insight into what’s happening in your center, what’s working, what’s not, has never been more important. Unfortunately, these insights are hidden away in a myriad of different systems and data. And not easy to put together. 

NiCE Inform Intelligence Center provides a single automated collection and analysis point for all of your incident data, so you can get to the truth faster. NiCE's 911 dashboards and reports give you instant visibility into what's performing and what isn’t. You can even drill down to listen to the actual recordings of incidents to understand what happened, and why. 

With no more unknowns, you can get out in front of problems, before they get out of hand.