Running a 911 center isn’t easy. Challenges can come from every direction: social pressures, scrutiny over incident handling, quality, resource, funding, and technology issues. You can’t address these challenges without answering the tough questions. Unfortunately, the answers are often hidden away in data spread across a multitude of systems. NICE Inform Elite provides a single point of truth to bring data together, so 911 center managers can understand: What happened? How it happened? What’s performed, what didn't, and why? And what's happening now?