
Honoring Excellence: Dustin Bennefield, 2025 PSAPs’ Finest Trainer of the Year


Honoring Excellence: Dustin Bennefield, 2025 PSAPs’ Finest Trainer of the Year

PSAPs’ Finest: Honoring Cathy Chin’s Above & Beyond Service
The PSAPs’ Finest Above & Beyond Award honors those rare individuals who go past the call of duty—whose dedication, empathy, and professionalism elevate their service in ways that truly save lives.

Rethinking 911: Alternative Response Program Management and Technology Best Practices
Imagine a world where not every 911 call requires a police officer or an ambulance rushing to the scene—a world where trained specialists in mental health, social services, or low-acuity medical care respond instead, freeing first responders for life-threatening emergencies.
