Last month elections took place for 37 police and crime commissioners (PCCs) in England and Wales and we wish them well as they embark on their ambitious plans for the next four years.
Last month elections took place for 37 police and crime commissioners (PCCs) in England and Wales and we wish them well as they embark on their ambitious plans for the next four years.
When you dial 9-1-1 it’s the voice of a telecommunicator on the other side of the line that you’ll hear. But making and taking that call wouldn’t be possible without the technical support behind the scenes. And that’s precisely why NICE recognizes a PSAPs’ Finest Technician of the Year. In 2023 that honor went to Robert Kubisch, PSAP Information System Specialist with the Winnipeg Police Service (Winnipeg, Manitoba, Canada).
It has been said that innovation is the art of being able to create something new, or re-arrange something old, in a new way. With so much changing in 9-1-1 there is a high demand for people who can think outside of the box. One such person is Denver 9-1-1’s Helena Rothenberger, who was named last year’s PSAPs’ Finest Innovator of the Year.
Across every industry, accreditation programs promote superior products and services, and are generally recognized as a pinnacle of professional excellence. For example, organizations such as the CALEA (the Commission on Accredited Law Enforcement Association) and the International Association of Emergency Medical Dispatch (IAED) both offer accreditation for emergency communication centers.
Why Investing in AI-enabled Speech Technologies and DEMS Are a Wise Decision
Beyond obvious skills like coaching, teaching and mentoring, succeeding as a trainer requires unwavering positivity, encouragement, and the ability to inspire others. Amy Sullivan, Communications Training Officer for the Spokane Regional Emergency Communications (Spokane, WA), a co-recipient of the PSAPs’ Finest Trainer of the Year award, exemplifies these qualities.
Police forces have long had a love hate relationship with CCTV. In many cases it has proven instrumental in providing evidence that has led to successful arrests, prosecutions and sentencing.
