Save Time and Money OR Achieve Better Outcomes for Victims and Swifter Justice… What if Police Forces Could Have Both?
Digital Transformation of Public Safety & Justice
Today, almost every 911 center is caught up in the endless revolving door of turnover, recruiting and training. Recently, NICE held a virtual roundtable on ‘Reducing 911 Turnover and Engaging Staff’ to see how innovative 911 thought leaders are addressing this problem. Here are some key take-aways from that session.
9-1-1 telecommunicators are the unseen heroes of public safety, and they are the first responder.
911 operators have one of the most difficult jobs in American society.
National Public Safety Telecommunicators Week recognition is especially important these days.
Dispatchers are the first first responders, the lifeline between citizens and officers. They play a vital role in emergency situations.
This year, I really hoped for a return to some form of normalcy (whatever that may be) for National Public Safety Telecommunicators Week.