Connecting a National Force: How the Carabinieri Modernized Emergency Communications

Overview

With 114 main control rooms, 400 smaller sites and 110,000 officers, Italy’s Carabinieri needed a reliable way to capture, centralize and access critical telephone and radio communications across a vast national network. Read how the force worked with RES to modernize its recording infrastructure with NiCE Inform, giving teams across Italy immediate access to high-quality audio for emergency response, investigations, training and evidence—all while maintaining uninterrupted service throughout the transition.