North Yorkshire Police Transforms Digital Evidence Sharing from Days to Minutes

Overview

North Yorkshire Police is accelerating investigations and freeing officers for frontline duties through a pioneering digital partnership with City of York Council and North Yorkshire Council. Faced with a slow, fragmented process that required officers to travel to CCTV hubs and collect footage on DVDs or USB drives, the force turned to NiCE Evidencentral to modernize evidence sharing. CCTV operators can now upload footage directly to a secure, unified platform, giving investigators access to critical evidence in minutes rather than days. By reducing travel and administrative work, strengthening evidential integrity, and enabling closer collaboration across agencies, North Yorkshire Police is building a faster, more efficient response to crime. Read the full case study to see how.