Upcoming Complimentary Webinar

Thursday, July 23rd at noon ET

In every 911 center, small issues can quickly become bigger challenges — from staffing gaps and dispatch delays to missed QA trends and performance issues. The data needed to spot these issues earlier often already exists, but it’s spread across CAD, telephony, radio, text-to-911, QA evaluations, recordings and other operational systems — making it difficult to get one clear, complete view of center performance.

Register to attend the complimentary webinar see how the reimagined NiCE Inform Intelligence Center helps you:

• Consolidate CAD, telephony, QA and operational data into a single unified view.
• Spot staffing gaps, dispatch delays, QA trends and performance issues before they escalate.
• Track compliance requirements and operational KPIs without manual report pulls.
• Make faster, more confident decisions across the 911 center.

Presenters