Upcoming Complimentary Webinar

Leading 911 with Clarity: 3 Questions Every PSAP Must Answer

Register for the Webinar

See the full incident. Strengthen performance. Prove every decision.

Wednesday, Sept. 30th at noon ET / 9am PT

Modern PSAP leaders face three growing blind spots: incident understanding, quality and AI accountability. When incident data, QA and AI activity live in separate systems, the answers leaders need are hard to find — and harder to defend.

In this webinar, we'll explore three questions every PSAP must be able to answer:

What happened?
Reconstruct every incident on one synchronized timeline — 911 call, CAD, radio, mapping, screens and unit activity — and see your entire operation in live performance dashboards

Was it handled correctly?
Move beyond manually reviewing a small percentage of calls. Use AI-assisted QA to evaluate every incident against your policies and surface coaching opportunities at scale.

Can we prove every decision?
Preserve a vendor-neutral, time-aligned record of every AI recommendation and human decision — independent of any one AI vendor, and defensible for years.

See it in action in a live demo showing how automated incident reconstruction, AI-assisted QA and independent AI governance come together in one connected view.

Walk away with a clearer framework for answering these three questions in your own PSAP — with greater visibility, accountability and confidence.

Presenters

Patrick Botz
Director of Engagement, NiCE Public Safety & Justice

Dave Wilson
Director of Solution Engineering, NiCE Public Safety & Justice

Register for the Webinar


To register for this webinar, simply fill out the form.