Watch this webinar to see what we’ve developed this year and learn NiCE’s development plans to put AI to work in 911 centers to uncover hidden insights, better analyze and understand call volumes and trends, and improve emergency call handling quality and response.
You’ll learn about new and upcoming applications for AI including 100% transcription of captured calls, keyword searching to aid in timely and effective incident response, automatic call categorization, targeted Quality Assurance, and more.
