NiCE white logo
  • NiCE white logo×
  • Emergency Communications
    • Emergency Communications
      • Incident Recording & Reconstruction
      • AI Voice-to-Text Transcription
      • Automated Evidence Production
      • Automated Quality Assurance
      • PSAP Performance Reporting Dashboards
      • eBook: 5 ways to improve 911 staff performance & retentionFind out moreeBook: 5 ways to improve 911 staff performance & retention
  • Law Enforcement
    • Digital Evidence Management for Law Enforcement
      • Patrol
      • Investigations
      • eBook: 12 Ways Digital Evidence Management is Transforming PolicingFind out moreeBook: 5 ways to improve 911 staff performance & retention
  • Criminal Justice
    • Justice
      • Public Defenders
      • Prosecutors
      • Courts
      • Corrections
      • eBook: 7 Ways Digital Transformation is Streamlining the Justice ProcessFind out moreeBook: 5 ways to improve 911 staff performance & retention
  • Resources
      • Resource Center
      • Success Stories
      • Digital Evidence Management Success Guide
      • Events & Webinars
      • Blog
      • FAQ
      • Press Releases
      • Glossary of Terms
  • About Us
      • Partners
      • Evidencentral Platform
      • Awards & Recognition
      • Request a Demo
    • Contact Us
    • NiCE Public Safety & Justice
    • Blog

    Who We Serve

    • Emergency Communications
    • Law Enforcement
    • Justice

    Resources

    • Resource Center
    • Success Stories
    • Press Releases
    • Events & Webinars
    • Subscribe to News

    About Us

    • About Us
    • Partners
    • Request a Demo
    • Contact Us
    NICE Public Safety & Justice.

    Stay Connected

    linkedinlinkedinlinkedinlinkedin
    • Terms of Use
    • Sitemap
    • Privacy Policy
    © 2025 NiCE

    Digital Transformation of Public Safety & Justice

      Clear all selections
      Honoring Excellence: Dustin Bennefield, 2025 PSAPs’ Finest Trainer of the Year

      Honoring Excellence: Dustin Bennefield, 2025 PSAPs’ Finest Trainer of the Year

      Linda Haelsen
      by Linda Haelsen
      November 21, 2025
      Read more
      PSAPs’ Finest: Honoring Cathy Chin’s Above & Beyond Service

      PSAPs’ Finest: Honoring Cathy Chin’s Above & Beyond Service

      Linda Haelsen
      by Linda Haelsen
      November 10, 2025

      The PSAPs’ Finest Above & Beyond Award honors those rare individuals who go past the call of duty—whose dedication, empathy, and professionalism elevate their service in ways that truly save lives.

      Read more
      Rethinking 911: Alternative Response Program Management and Technology Best Practices

      Rethinking 911: Alternative Response Program Management and Technology Best Practices

      Linda Haelsen
      by Linda Haelsen
      November 5, 2025

      Imagine a world where not every 911 call requires a police officer or an ambulance rushing to the scene—a world where trained specialists in mental health, social services, or low-acuity medical care respond instead, freeing first responders for life-threatening emergencies.

      Read more
      PSAPs’ Finest Honor Roll: Celebrating Kelli Mehaffey, Communications Supervisor, Spokane Regional Emergency Communications

      PSAPs’ Finest Honor Roll: Celebrating Kelli Mehaffey, Communications Supervisor, Spokane Regional Emergency Communications

      Linda Haelsen
      by Linda Haelsen
      October 20, 2025

      Behind every calm voice on the other end of a 911 call is a team that operates with precision, empathy, and strength under pressure — and guiding that team is a supervisor who makes it all possible.

      Read more
      Policing Vision 2025: A Decade of Digital Transformation

      Policing Vision 2025: A Decade of Digital Transformation

      Jamie Wilson
      by Jamie Wilson
      October 17, 2025

      In 2015, the Association of Police & Crime Commissioners and the National Police Chiefs’ Council launched Policing Vision 2025—a bold, forward-looking roadmap designed to transform policing across England and Wales over the next decade.

      Read more
      Enhancing Campus Safety and Clery Act Preparedness with Dispatch QA and Incident Intelligence Solutions

      Enhancing Campus Safety and Clery Act Preparedness with Dispatch QA and Incident Intelligence Solutions

      Linda Haelsen
      by Linda Haelsen
      October 13, 2025

      Colleges and universities carry a dual responsibility: meeting federal Clery Act requirements while protecting the safety and well-being of students, faculty, and staff.

      Read more
      PSAPs’ Finest Honor Roll: J. Barbara Harper, Cleveland Division of Police, Bureau of Communications and Property Control

      PSAPs’ Finest Honor Roll: J. Barbara Harper, Cleveland Division of Police, Bureau of Communications and Property Control

      Linda Haelsen
      by Linda Haelsen
      October 2, 2025

      The PSAPs’ Finest Lifetime Achievement Award is reserved for those whose careers have left an indelible mark on the field of public safety communications — individuals whose dedication, leadership, and impact span decades, shaping not only the people they work with but the entire profession.

      Read more
      • 1 of 10

      Follow Us

      More Blogs

      November 21, 2025

      Honoring Excellence: Dustin Bennefield, 2025 PSAPs’ Finest Trainer of the Year

      Read

      November 10, 2025

      PSAPs’ Finest: Honoring Cathy Chin’s Above & Beyond Service

      Read

      November 05, 2025

      Rethinking 911: Alternative Response Program Management and Technology Best Practices

      Read

      October 20, 2025

      PSAPs’ Finest Honor Roll: Celebrating Kelli Mehaffey, Communications Supervisor, Spokane Regional Emergency Communications

      Read

      October 17, 2025

      Policing Vision 2025: A Decade of Digital Transformation

      Read