2023 PSAPs’ Finest Director of the Year Melissa Alterio (Executive Director, Cobb County Department of Emergency Communications) is a leader who sets the tone for the Cobb County ECC through her positivity, empathy, compassion, and grace.

Digital Transformation of Public Safety & Justice
How innovative forces are automating video collection and redaction
Ten years ago, His Majesty’s Inspectorate of Constabulary and Fire and Rescue (HMICFRS) introduced its police efficiency, effectiveness and legitimacy (PEEL) inspections.
Why WFM Technology Employed by Traditional Contact Centres is Now Making Inroads in Police Control Rooms
The world is grappling with environmental challenges that require everyone, from individual households to businesses and government operations, to prioritize resource conservation.
In the past few months, UK citizens have gone to the polls twice, first to elect their local Police and Crime Commissioners, then to vote in the General Election.
Last month elections took place for 37 police and crime commissioners (PCCs) in England and Wales and we wish them well as they embark on their ambitious plans for the next four years.










