NICE Public Safety & Justice.
  • Customer Experience (CX) AI Platform×
  • Emergency Communications
    • Emergency Communications
      • Incident Recording & Reconstruction
      • Automated Evidence Production
      • Automated Quality Assurance
      • Real-time Performance Metrics
      • eBook: 5 ways to improve 911 staff performance & retentionFind out moreeBook: 5 ways to improve 911 staff performance & retention
  • Law Enforcement
    • Digital Evidence Management for Law Enforcement
      • Patrol
      • Investigations
      • eBook: 12 Ways Digital Evidence Management is Transforming PolicingFind out moreeBook: 5 ways to improve 911 staff performance & retention
  • Criminal Justice
    • Justice
      • Public Defenders
      • Prosecutors
      • Courts
      • Corrections
      • eBook: 7 Ways Digital Transformation is Streamlining the Justice ProcessFind out moreeBook: 5 ways to improve 911 staff performance & retention
  • Resources
      • Resource Center
      • Success Stories
      • Digital Evidence Management Success Guide
      • Events & Webinars
      • Blog
      • Press Releases
      • Glossary of Terms
  • About Us
      • Partners
      • Awards & Recognition
      • Request a Demo
    • Contact Us
    • NICE Public Safety & Justice
    • Glossary
    • What is Investigation Software?
    Back to Glossary

    Who We Serve

    • Emergency Communications
    • Law Enforcement
    • Justice

    Resources

    • Resource Center
    • Success Stories
    • Press Releases
    • Events & Webinars
    • Subscribe to News

    About Us

    • About Us
    • Partners
    • Request a Demo
    • Contact Us
    NICE Public Safety & Justice.

    Stay Connected

    linkedinlinkedinlinkedinlinkedin
    • Terms of Use
    • Sitemap
    • Privacy Policy
    © 2025 NICE

    What is Investigation Software?

    Investigation software is a specialized tool used by law enforcement agencies, private investigators, corporate security teams, and other organizations to manage and streamline the investigative process. It provides a centralized platform for organizing, analyzing, and tracking information related to investigations, helping investigators collaborate more effectively and efficiently.

    Some key capabilities commonly found in Investigation Software:

    Case Management: Investigation software allows users to create and manage cases, organizing all relevant information, documents, and evidence in a structured manner. It typically includes features for assigning case numbers, categorizing cases by type or priority, and tracking case status and progress.

    Evidence Management: Investigation software often includes features for managing physical and digital evidence collected during investigations. This may include tracking the chain of custody, documenting evidence storage locations, and linking evidence items to specific cases or incidents.

    Document Management: It provides tools for storing, organizing, and retrieving documents related to investigations, including reports, witness statements, interview transcripts, and legal documents. Some software may offer version control, document indexing, and full-text search capabilities to facilitate document management.

    Task and Workflow Management: It enables users to create and assign tasks to investigators, analysts, and other team members involved in the investigation. Workflow automation features may help streamline repetitive tasks and ensure that critical steps are not overlooked.

    Data Analysis and Visualization: Some investigation software includes tools for analyzing and visualizing data, such as timelines, link analysis, and geographic mapping. These features can help identify patterns, connections, and trends within large datasets, aiding in the investigation process.

    Collaboration and Communication: Investigation software facilitates collaboration among team members by providing features for sharing information, communicating securely, and collaborating on documents and tasks. This may include discussion forums, messaging capabilities, and shared calendars.

    Security and Access Control: Given the sensitive nature of investigative information, investigation software typically includes robust security features to protect data confidentiality, integrity, and availability. This may include user authentication, role-based access control, encryption, and audit trails.

    Integration with External Systems: Many investigation software solutions offer integration with external systems and databases, such as criminal records databases, surveillance systems, forensic analysis tools, and case management systems. This allows investigators to access and analyze information from multiple sources within a single interface.

    Overall, investigation software helps organizations manage complex investigations more efficiently, improve collaboration among team members, and ensure that critical information is effectively documented and utilized throughout the investigative process.

    How Can NICE Help?

    Evidencentral is a comprehensive digital evidence management solution from NICE that helps organizations collect, store, analyze, and present digital evidence in a legally defensible manner. With features such as automated evidence collection, secure storage, and artificial intelligence AI and advanced analytics, Evidencentral streamlines the entire digital evidence management process, reducing the risk of errors, omissions, and tampering. Evidencentral also includes robust reporting and presentation capabilities, making it easy to share digital evidence with legal teams, law enforcement, and other stakeholders. With Evidencentral, organizations can improve the efficiency, accuracy, and transparency of their digital evidence management processes, while reducing the risk of legal and regulatory non-compliance.

    IDC MarketScape: Worldwide DEMS for Law Enforcement Vendor Assessment
    White Papers

    IDC MarketScape: Worldwide DEMS for Law Enforcement Vendor Assessment

    Read now
    North Wales Police Blazes New Trail with NICE Investigate
    Case Studies

    North Wales Police Blazes New Trail with NICE Investigate

    Get case study
    Digitally Transforming Law Enforcement and Justice from Crime to Court
    Webinars

    Digitally Transforming Law Enforcement and Justice from Crime to Court

    Watch webinar

    More resources

    Learn More

    Contact Us

    NICE’s Evidencentral platform for Public Safety & Justice agencies revolutionizes the way data is managed, from the time an incident happens, until cases are successfully closed and prosecuted.

    If you’re considering NICE, or just want more information, simply fill out the form and we’ll be in touch.