I have always felt our 9-1-1 telecommunicators and dispatchers are the thin gold line because gold is the best.
I have always felt our 9-1-1 telecommunicators and dispatchers are the thin gold line because gold is the best.
Public safety telecommunicators possess a special skill set that most people cannot comprehend. They must remain calm and empathetic, yet be gently assertive and maintain control when gathering information from and providing life-saving instructions to the public and responders.
