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    Digital Transformation of Public Safety & Justice

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      PSAPs’ Finest Honor Roll: Annerly Cooper, Emergency Communications Supervisor for the Arapahoe County Sheriff's Office

      PSAPs’ Finest Honor Roll: Annerly Cooper, Emergency Communications Supervisor for the Arapahoe County Sheriff’s Office

      Linda Haelsen
      by Linda Haelsen
      December 30, 2024

      2024 PSAPs’ Finest Line Supervisor of the Year Annerly Cooper has been an Emergency Communications Supervisor with the Arapahoe County Sheriff’s Office since August 2021.

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      PSAPs’ Finest Honor Roll: Melissa Alterio, Cobb County Department of Emergency Communications

      PSAPs’ Finest Honor Roll: Melissa Alterio, Cobb County Department of Emergency Communications

      Linda Haelsen
      by Linda Haelsen
      November 20, 2024

      2023 PSAPs’ Finest Director of the Year Melissa Alterio (Executive Director, Cobb County Department of Emergency Communications) is a leader who sets the tone for the Cobb County ECC through her positivity, empathy, compassion, and grace.

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      Making the Most of Video Evidence: 2 Ways a Digital Evidence Management System Will Improve Your Force’s Efficiency

      Making the Most of Video Evidence: 2 Ways a Digital Evidence Management System Will Improve Your Force’s Efficiency

      Jamie Wilson
      by Jamie Wilson
      November 11, 2024

      How innovative forces are automating video collection and redaction

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      Peeling Back and Addressing the Layers of HMICFRS Assessment Recommendations

      Peeling Back and Addressing the Layers of HMICFRS Assessment Recommendations

      Jamie Wilson
      by Jamie Wilson
      October 23, 2024

      Ten years ago, His Majesty’s Inspectorate of Constabulary and Fire and Rescue (HMICFRS) introduced its police efficiency, effectiveness and legitimacy (PEEL) inspections.

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      How Police Control Rooms are Mastering Staff Scheduling with AI-Powered Workforce Management

      How Police Control Rooms are Mastering Staff Scheduling with AI-Powered Workforce Management

      Jamie Wilson
      by Jamie Wilson
      October 14, 2024

      Why WFM Technology Employed by Traditional Contact Centres is Now Making Inroads in Police Control Rooms

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      Greener Criminal Justice: 5 Ways Digital Transformation Accelerates Sustainability

      Greener Criminal Justice: 5 Ways Digital Transformation Accelerates Sustainability

      Patrick Botz
      by Patrick Botz
      September 9, 2024

      The world is grappling with environmental challenges that require everyone, from individual households to businesses and government operations, to prioritize resource conservation.

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      Digital Evidence Management Key to Police-Community Engagement

      Digital Evidence Management Key to Police-Community Engagement

      Jamie Wilson
      by Jamie Wilson
      July 30, 2024

      In the past few months, UK citizens have gone to the polls twice, first to elect their local Police and Crime Commissioners, then to vote in the General Election.

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